Customer Testimonials

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DealerRater Jun 21, 2024

Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up.

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DealerRater May 25, 2024

Always professional and finishes in a timely manner. Always calls to verify any additional work before doing it.

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DealerRater May 23, 2024

Great service and sales team. The work completed was amazing. I would definitely recommend this dealership.

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DealerRater Apr 16, 2024

Technical assistance given over the work require explained the process in a intelligent manner. Work completed/tested and returned in a timely manner.

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DealerRater Mar 5, 2024

The service department was prompt, performing the work on tine, and identified other needed work that needed to be done.

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DealerRater Feb 27, 2024

Rainier Dodge has been servicing my pickup since I bought it home. The get me in, keep me informed, and work with me to take care of my vehicle.

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DealerRater Feb 24, 2024

I was satisfied with the service provided. I don’t know what 5 stars would look like so I it’s hard to give, but I’m happy with my Durango. They found some issues that needed serviced and gave me the quote. They also helped discover things that would be an issue in the future which was helpful. It looks like they even washed my car which is a definite plus. I try to go there at least once a year to make sure someone qualified with my brand of vehicle is looking over it.

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DealerRater Feb 17, 2024

Took time to get parts. Other than that they we're great. Got the work done in a timely manner!

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DealerRater Feb 8, 2024

Always a great experience. Outstanding service. They take care of my truck every time I bring it in. Highly recommend!

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DealerRater Jan 25, 2024

We were quite pleased with both the salesman and finance department’s in their professionalism and personalities that put us at ease during our purchase process.

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DealerRater Jan 24, 2024

Professional service on my truck. They got the job done on my backup camera, works great.

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DealerRater Jan 8, 2024

I've been pleased with the work I've had done at Rainier Dodge service. The work has been high quality and they've been good at communicating and keeping me updated and have made their best effort to get repairs made as soon as possible when time was critical for me.

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DealerRater Dec 18, 2023

Excellent service. Very friendly and professional. The workmanship was high quality and completed on time. I was given a ride home and back which made it very convenient.

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DealerRater Dec 3, 2023

Appointment was to troubleshoot/repair a clicking noise apparently from driver side front wheel well. No apparent mechanical problem...suspect noise was coming from transmission. Did a "re-learn" process on transmission. Noise no longer present.

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DealerRater Nov 17, 2023

All the staff are friendly and knowledgeable I have always been treated with respect and have received great service

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DealerRater Sep 28, 2023

This dealership is first rate. I have been using them for over 20 years and have been very happy with their service.

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DealerRater Aug 31, 2023

Rainier Dodge has always been amazing to deal with. From sales, to service, to parts they are all friendly and knowledgeable.

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DealerRater Aug 29, 2023

Great group of people at rainier dodge . Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer

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DealerRater Aug 5, 2023

Was very pleased with the customer service Jake is extremely polite and well mannered young man I would recommend Raineir Dodge to anybody thank you for all your help picking out my car!

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DealerRater Jul 30, 2023

They did the work requested, added nothing else and charged me a reasonable rate for it. Exactly what they were supposed to do.

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DealerRater Jul 29, 2023

Raineer Dodge Inc always takes care of my service needs in a timely manner and they communicate well throughout the process.

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DealerRater Jun 27, 2023

Employees well knowledgeable about necessary repairs to solve problem. They keep you informed aboutthe repair process.

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DealerRater Jun 17, 2023

We had great service although 2 visits were required to complete the job due to delay in parts.

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DealerRater Jun 15, 2023

Was given a warm welcome by Roberto. He showed me how coffee machine worked and pointed out where the snacks were. Also advised me that there was only one technician and that it would take longer than usual. I appreciated that. Also appreciated service advisor, Ellen, telling me to have tires rotated before returning to Arizona. Would not hesitate to return for any needed service.

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DealerRater May 27, 2023

Service department was knowledgeable and friendly. The status of service using mobile app was great.

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DealerRater May 5, 2023

My purchase from Rainier Dodge was an excellent one. They were extremely friendly, and answered all of my questions. I got everything I asked for and more.

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DealerRater Apr 27, 2023

Joe is a straight shooter.. Man of his word. Very happy very nice truck. To much paper work.

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DealerRater Apr 2, 2023

Prompt,professional service.Attention to detail,impeccable customer relations. Genuine staff that are happy to be of help. I've purchased 3 vehicles from Rainier Dodge. Im a satisfied, happy customer. I've worked with Brandon,Jake and Ellen. I cannot praise them enough.I recommend Rainier Dodge for any diagnostic service or any other type. I've paid all the rest,before I found the best. Thanks Rainier Dodge, Jake,Ellen and Brandon. You all have truly made a difference in my book.

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DealerRater Mar 30, 2023

Vehicle was checked in on time, I was notified when it was finished, and the work was completed as promised. I recommend this dealership.

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DealerRater Feb 17, 2023

I like the online check in service and the service department staff were friendly and helpful.

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DealerRater Feb 7, 2023

Service department has done a great job in keeping my twenty five year old Dodge Dakota running.

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DealerRater Jan 27, 2023

Great, AND THE LADY WITH LONG HAIR WAS SO KIND TO US BROUGHT US COFFEE. CAME TWICE TO SEE IF WE WANTED ANYTHING. YOU HAVE A WONDERFUL WORKER. ALL OF THEM TY FRANK AND MARGO Murphy

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DealerRater Jan 26, 2023

We recently purchased our third vehicle from Rainier Dodge. We have switched our product loyalty from Ford pickups to Dodge. Our decision to switch to Dodge was based entirely on this dealership with their great service department, fair pricing and friendly people to transact business with. Casey Johnson and his staff are excellent.

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DealerRater Jan 24, 2023

We were very happy with the treatment given to my wife and myself, by both Todd Bailey and Aaron Tolliver, on 01-19-2023. We came there to pickup items out of our vehicle being serviced there and we ended up buying pre-owned vehicle. We were treated with respect and treated like we were part of the family. Both Aaron and Todd are definitely assets to Rainier Dodge and the community, in which we live in. We will definitely recommend them to all our family and friends. Thank you again. Sincerely Brian and Liana Schoening.

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DealerRater Jan 7, 2023

Had an awesome experience with the team here at Rainier Dodge and Ram in Olympia! Brandon Jones absolutely hooked me up with the car of my dreams with low miles and an affordable price! When I first called the dealership I was informed somebody else had already placed a deposit on the vehicle I was interested in. Brandon took down my number and when it became available he reached out and had me driving home in my first choice the same day! Trent and everyone in financing also helped out and covered my pre-owned purchase with an awesome and comprehensive 4 ...

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DealerRater Oct 27, 2022

Great service and excellent customer service. Service staff is very friendly and all staff very cordial.

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DealerRater Oct 11, 2022

The service center staff are always friendly and professional. They get the job done in a timely manner!

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DealerRater Sep 20, 2022

I have used them for 3 vehicle and they have treated me right. Will come back again.

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DealerRater Sep 19, 2022

Dion was fantastic. He always took care of my questions and he was always patient will all my questions

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DealerRater Sep 18, 2022

Satisfied with my overall experience. Always have good luck having my 2017 Ram serviced here.

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DealerRater Sep 17, 2022

Every car buyers experience from beginning to end should go as smooth as ours.Perfect!

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DealerRater Sep 15, 2022

They got me in early for my appointment. Did all required maintenance and talk to me prior to changing out the cabin air filter. Seems like they do a good job wash my car and got a back promptly.

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DealerRater Sep 13, 2022

Called and got right in for Ram service. Prompt, professional, detailed. Gave me any pending recalls. In and out quickly.

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DealerRater Sep 10, 2022

Always get great service here. Service manager know my name and came over to personally greet me. Bought two vehicles here and when it’s time for a new one, Rainier Dodge is where I will start!

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DealerRater Sep 10, 2022

I have a 2016 Ram Rebel which 130,000 miles. When I took it in for repairs they were very thorough in making sure the vehicle was done right. They worked hard to get my truck back to me as soon as back ordered parts would allow and kept me informed. They are my go to for all my trucks needs. Thank You

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DealerRater Sep 8, 2022

Cole did a great job on his first sale! I will recommend Cole and Rainier Dodge for future purchases.

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DealerRater Sep 4, 2022

I was very impressed at the professionalism at the dealership. Rob was great throughout the process.

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DealerRater Aug 29, 2022

We came to the dealer for services on our RAM 3500 campervan. They are straightforward and detailed in quotes without pressures for additional services. Good customer services with rides too.

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DealerRater Aug 28, 2022

They have competent mechanics. Wiring issues can be problematic. They figured the issue out and fixed it.

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DealerRater Aug 28, 2022

They’ll do what they can to work with you based off your needs. No pressure Dealership with friendly salesman and staff.

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DealerRater Aug 25, 2022

Great job ! They take very good care of their customers. I will continue to return for future needs.

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DealerRater Aug 24, 2022

Kim Riffe in the service dept is excellent. He will keep me coming back due to his competence and knowledge.

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DealerRater Aug 21, 2022

I didn’t feel pushed to buy a car, very friendly experience and felt like I was respected completely, definitely willing to do more work with them in the future!

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DealerRater Aug 20, 2022

Great service and very customer friendly. Clean, well stocked, happy with their service department. Dion is very good

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DealerRater Aug 12, 2022

Rainer Dodge has great customer service. Very professional salesman particularly Brandon Jones. I most definitely would recommend my family and friends to purchase a vehicle from Rainer Dodge.

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DealerRater Aug 11, 2022

Great team, friendly and helpful. Top quality service performed on my vehicle and was in and out on time.

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DealerRater Aug 11, 2022

My car buying experience was an enjoyable experience! Oh crap!!! Did I just say that??!!? I have never been a fan of the “car buying experience”!! However, everyone at Rainier Dodge was very friendly and helpful. Tods Bailey is/was the salesman that made the whole experience easy!!! If fact, he made it so easy I bought two challengers!! As a representative of Rainier Dodge I would rate him as 20 out of 10!!! And I would definitely buy from him again!!! Thank you Tods!! BTW, he deserves a raise!!!!😎

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DealerRater Aug 11, 2022

Can’t say enough good things about this place! Brandon was great and answered all my questions I had about different vehicles. Super helpful and nice!

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DealerRater Aug 11, 2022

There always good about making sure my truck gets right in on the scheduled appointment time and getting me in and out quickly. The service department is always smiling and willing to answer all my questions.

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DealerRater Aug 10, 2022

Salesman was very helpful and went out of his way to make the process as painless as possible!

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DealerRater Aug 10, 2022

Todd Bailey helped me "build" my 2022 Challenger. He is very knowledgeable with the Dodge line up. And a super nice guy !! Thanks Todd !!

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DealerRater Aug 9, 2022

Very impressed with this dealership and the workers. I got an awesome car and enjoyed the experience in doing so. I would totally recommend to anyone to get their vehicles there.

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DealerRater Aug 9, 2022

Great service , would recommend if your looking for a car this is the place to go too

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DealerRater Aug 9, 2022

I appreciate how attentive and knowledgeable they are. They always get back to you ASAP. I will highly recommend them.

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DealerRater Aug 9, 2022

Brandon Jones was excellent with helping me with looking at vehicles I'm looking to buy in the near future!

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DealerRater Aug 9, 2022

Brandon Jones is hands down the best salesman I’ve ever worked with. Very personable and does not pressure you into a buy! 10/10 would seek him out!!

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DealerRater Aug 9, 2022

Great place!! Jake Sarbach will get it done for you. Stop in and tell him your needs. He will find the right deal for you.

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DealerRater Aug 9, 2022

Best dealership ever to work with. Made the buying process extremely easy. Would highly recommend to all friends and family.

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DealerRater Aug 9, 2022

Jake was very knowledgeable about the vehicles on the lot and was a pleasure to work with through my car buying experience!

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DealerRater Aug 9, 2022

Dealt with Jake as my salesman and got excellent service throughout the whole process. Will be coming back to Rainer Dodge for our next vehicle purchase.

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DealerRater Aug 9, 2022

Brandon Jones was so helpful and listened to everything I wanted. The dealership had the perfect car for our family!

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DealerRater Aug 9, 2022

Brandon Jones was very professional and really helped me find the car for me. No silly games and the price was fair.

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DealerRater Aug 9, 2022

Great experience! Amazing staff! Brandon helped us, he was very knowledgeable and kind! He listened to what we were looking for and gave us advice on what else we might like!

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DealerRater Jan 9, 2021

I had had the most awesome service and experience I have had in over 30 years of automobile purchasing. My sales consultant, Sam LeBlanc is the most professional, courteous and devoted gentleman I have ever dealt with when it came to purchasing my 2013 Chevy Volt. I had explained to him over the phone what exactly I was looking for for a vehicle that would best support my work commute and he was able to have the volt ready for me to look at and take out for a test drive the minute I pulled into the dealership. First impression is everything ...

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DealerRater Feb 25, 2018

Took our Jeep to Rainier Dodge today for an unexpected repair. The service department was pleasant and efficient and I was back on my way within five minutes. Thank you, Rainier Dodge!

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