Customer Testimonials
friendly people, good communication and excellent customer service. Text messages or email always quick response. Highly recommend
I have always had good service here at Rainer Dodge! Friendly staff happy to help!
I recently worked with Bryan on my vehicle repair. He was very helpful and did everything he could to get my truck back on the road. Thank you!
Been going there for maintenance on my trucks for over twenty years. Great service, friendly and professional staff.
Reps are good, but a couple of times, they were too busy to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled appointment time. No issues with the work that was completed.
Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up.
Always professional and finishes in a timely manner. Always calls to verify any additional work before doing it.
Great service and sales team. The work completed was amazing. I would definitely recommend this dealership.
Technical assistance given over the work require explained the process in a intelligent manner. Work completed/tested and returned in a timely manner.
The service department was prompt, performing the work on tine, and identified other needed work that needed to be done.
Rainier Dodge has been servicing my pickup since I bought it home. The get me in, keep me informed, and work with me to take care of my vehicle.
I was satisfied with the service provided. I don’t know what 5 stars would look like so I it’s hard to give, but I’m happy with my Durango. They found some issues that needed serviced and gave me the quote. They also helped discover things that would be an issue in the future which was helpful. It looks like they even washed my car which is a definite plus. I try to go there at least once a year to make sure someone qualified with my brand of vehicle is looking over it.
Took time to get parts. Other than that they we're great. Got the work done in a timely manner!
Always a great experience. Outstanding service. They take care of my truck every time I bring it in. Highly recommend!
We were quite pleased with both the salesman and finance department’s in their professionalism and personalities that put us at ease during our purchase process.
Professional service on my truck. They got the job done on my backup camera, works great.
I've been pleased with the work I've had done at Rainier Dodge service. The work has been high quality and they've been good at communicating and keeping me updated and have made their best effort to get repairs made as soon as possible when time was critical for me.
Excellent service. Very friendly and professional. The workmanship was high quality and completed on time. I was given a ride home and back which made it very convenient.
Appointment was to troubleshoot/repair a clicking noise apparently from driver side front wheel well. No apparent mechanical problem...suspect noise was coming from transmission. Did a "re-learn" process on transmission. Noise no longer present.
All the staff are friendly and knowledgeable I have always been treated with respect and have received great service
This dealership is first rate. I have been using them for over 20 years and have been very happy with their service.
Rainier Dodge has always been amazing to deal with. From sales, to service, to parts they are all friendly and knowledgeable.
Great group of people at rainier dodge . Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer
Was very pleased with the customer service Jake is extremely polite and well mannered young man I would recommend Raineir Dodge to anybody thank you for all your help picking out my car!
They did the work requested, added nothing else and charged me a reasonable rate for it. Exactly what they were supposed to do.
Raineer Dodge Inc always takes care of my service needs in a timely manner and they communicate well throughout the process.
Employees well knowledgeable about necessary repairs to solve problem. They keep you informed aboutthe repair process.
We had great service although 2 visits were required to complete the job due to delay in parts.
Was given a warm welcome by Roberto. He showed me how coffee machine worked and pointed out where the snacks were. Also advised me that there was only one technician and that it would take longer than usual. I appreciated that. Also appreciated service advisor, Ellen, telling me to have tires rotated before returning to Arizona. Would not hesitate to return for any needed service.
Service department was knowledgeable and friendly. The status of service using mobile app was great.
My purchase from Rainier Dodge was an excellent one. They were extremely friendly, and answered all of my questions. I got everything I asked for and more.
Joe is a straight shooter.. Man of his word. Very happy very nice truck. To much paper work.
Prompt,professional service.Attention to detail,impeccable customer relations. Genuine staff that are happy to be of help. I've purchased 3 vehicles from Rainier Dodge. Im a satisfied, happy customer. I've worked with Brandon,Jake and Ellen. I cannot praise them enough.I recommend Rainier Dodge for any diagnostic service or any other type. I've paid all the rest,before I found the best. Thanks Rainier Dodge, Jake,Ellen and Brandon. You all have truly made a difference in my book.
Vehicle was checked in on time, I was notified when it was finished, and the work was completed as promised. I recommend this dealership.
I like the online check in service and the service department staff were friendly and helpful.
Service department has done a great job in keeping my twenty five year old Dodge Dakota running.
Great, AND THE LADY WITH LONG HAIR WAS SO KIND TO US BROUGHT US COFFEE. CAME TWICE TO SEE IF WE WANTED ANYTHING. YOU HAVE A WONDERFUL WORKER. ALL OF THEM TY FRANK AND MARGO Murphy
We recently purchased our third vehicle from Rainier Dodge. We have switched our product loyalty from Ford pickups to Dodge. Our decision to switch to Dodge was based entirely on this dealership with their great service department, fair pricing and friendly people to transact business with. Casey Johnson and his staff are excellent.
We were very happy with the treatment given to my wife and myself, by both Todd Bailey and Aaron Tolliver, on 01-19-2023. We came there to pickup items out of our vehicle being serviced there and we ended up buying pre-owned vehicle. We were treated with respect and treated like we were part of the family. Both Aaron and Todd are definitely assets to Rainier Dodge and the community, in which we live in. We will definitely recommend them to all our family and friends. Thank you again. Sincerely Brian and Liana Schoening.
Had an awesome experience with the team here at Rainier Dodge and Ram in Olympia! Brandon Jones absolutely hooked me up with the car of my dreams with low miles and an affordable price! When I first called the dealership I was informed somebody else had already placed a deposit on the vehicle I was interested in. Brandon took down my number and when it became available he reached out and had me driving home in my first choice the same day! Trent and everyone in financing also helped out and covered my pre-owned purchase with an awesome and comprehensive 4 ...
Great service and excellent customer service. Service staff is very friendly and all staff very cordial.
The service center staff are always friendly and professional. They get the job done in a timely manner!
I have used them for 3 vehicle and they have treated me right. Will come back again.
Dion was fantastic. He always took care of my questions and he was always patient will all my questions
Satisfied with my overall experience. Always have good luck having my 2017 Ram serviced here.
Every car buyers experience from beginning to end should go as smooth as ours.Perfect!
They got me in early for my appointment. Did all required maintenance and talk to me prior to changing out the cabin air filter. Seems like they do a good job wash my car and got a back promptly.
Called and got right in for Ram service. Prompt, professional, detailed. Gave me any pending recalls. In and out quickly.
Always get great service here. Service manager know my name and came over to personally greet me. Bought two vehicles here and when it’s time for a new one, Rainier Dodge is where I will start!
I have a 2016 Ram Rebel which 130,000 miles. When I took it in for repairs they were very thorough in making sure the vehicle was done right. They worked hard to get my truck back to me as soon as back ordered parts would allow and kept me informed. They are my go to for all my trucks needs. Thank You
Cole did a great job on his first sale! I will recommend Cole and Rainier Dodge for future purchases.
I was very impressed at the professionalism at the dealership. Rob was great throughout the process.
We came to the dealer for services on our RAM 3500 campervan. They are straightforward and detailed in quotes without pressures for additional services. Good customer services with rides too.
They have competent mechanics. Wiring issues can be problematic. They figured the issue out and fixed it.
They’ll do what they can to work with you based off your needs. No pressure Dealership with friendly salesman and staff.
Great job ! They take very good care of their customers. I will continue to return for future needs.
Kim Riffe in the service dept is excellent. He will keep me coming back due to his competence and knowledge.
I didn’t feel pushed to buy a car, very friendly experience and felt like I was respected completely, definitely willing to do more work with them in the future!
Great service and very customer friendly. Clean, well stocked, happy with their service department. Dion is very good
Rainer Dodge has great customer service. Very professional salesman particularly Brandon Jones. I most definitely would recommend my family and friends to purchase a vehicle from Rainer Dodge.
Great team, friendly and helpful. Top quality service performed on my vehicle and was in and out on time.
My car buying experience was an enjoyable experience! Oh crap!!! Did I just say that??!!? I have never been a fan of the “car buying experience”!! However, everyone at Rainier Dodge was very friendly and helpful. Tods Bailey is/was the salesman that made the whole experience easy!!! If fact, he made it so easy I bought two challengers!! As a representative of Rainier Dodge I would rate him as 20 out of 10!!! And I would definitely buy from him again!!! Thank you Tods!! BTW, he deserves a raise!!!!😎
Can’t say enough good things about this place! Brandon was great and answered all my questions I had about different vehicles. Super helpful and nice!
There always good about making sure my truck gets right in on the scheduled appointment time and getting me in and out quickly. The service department is always smiling and willing to answer all my questions.
Salesman was very helpful and went out of his way to make the process as painless as possible!
Todd Bailey helped me "build" my 2022 Challenger. He is very knowledgeable with the Dodge line up. And a super nice guy !! Thanks Todd !!
Very impressed with this dealership and the workers. I got an awesome car and enjoyed the experience in doing so. I would totally recommend to anyone to get their vehicles there.
Great service , would recommend if your looking for a car this is the place to go too
Brandon Jones is hands down the best salesman I’ve ever worked with. Very personable and does not pressure you into a buy! 10/10 would seek him out!!
I appreciate how attentive and knowledgeable they are. They always get back to you ASAP. I will highly recommend them.
Brandon Jones was excellent with helping me with looking at vehicles I'm looking to buy in the near future!
Great place!! Jake Sarbach will get it done for you. Stop in and tell him your needs. He will find the right deal for you.
Best dealership ever to work with. Made the buying process extremely easy. Would highly recommend to all friends and family.
Jake was very knowledgeable about the vehicles on the lot and was a pleasure to work with through my car buying experience!
Dealt with Jake as my salesman and got excellent service throughout the whole process. Will be coming back to Rainer Dodge for our next vehicle purchase.
Brandon Jones was so helpful and listened to everything I wanted. The dealership had the perfect car for our family!
Brandon Jones was very professional and really helped me find the car for me. No silly games and the price was fair.
Great experience! Amazing staff! Brandon helped us, he was very knowledgeable and kind! He listened to what we were looking for and gave us advice on what else we might like!